Delivery Information


 Delivery Options






 Estimated Delivery time



Standard / First Class Standard Post Delivery 1



From £2.80 depending on weight, to a max of £7. Free for orders over £50


3 - 5 Working days 2


Express / Special Delivery Next Day



Next working days for orders placed before 11am


Delivery in London by Food Sanctuary representative


£3.80 or Free for orders over £50

Available up to 15 miles radius from Central London only. Our Representative will contact you to arrange a suitable delivery timing after receipt of a completed order. Please refer 3 for more information

 Pickup from Store



Available in our London store (34 York Street, TW1 3LJ, Twickenham, London, UK)


If you are shopping with us for the first time, enter Coupon Code FSA10 to claim 10% off your shopping at "View Cart".

Combining Orders and Delivery Timing:

Our delivery charges are depending on total product and product packaging weight. Our minimum charge starts at £2.80 to a maximum of £4.99. Our delivery is carried out by Royal Mail or where necessary, by our nominated courier company. 

Free delivery costs for all orders over £45.

We may combine items from multiple orders into a single package. In line with our Terms and Conditions, 2.6. from receipt of your order and payment in full, we aim to despatch within two working days, stock permitting. Our delivery partners may take at least, a further 3 workings days or more to deliver the product to you for Standard Delivery.

All order more than £50 will be shipped free of charge, in the UK Mainland only.


Working Days & Saturday Delivery

Deliveries are made during working days (Monday to Friday except bank holidays). Saturday, Sunday and bank holidays are not treated as working days. All delivery charges are inclusive of packaging.


3 Delivery in London

Available up to 15 miles radius from Central London only. Our representative will contact you to arrange a suitable delivery timing slot after receipt of a completed order. For any enquiry, please email or complete our Contact Us form. We endeavour to respond back to you within 24-48 hours (working days, except bank holidays).

1 International Delivery

We are unable to offer International and Premium services (Express and Saturday) where the destination country is not mainland UK or UK offshore (to the following postcode areas) at present: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

UPS Access Point (COMING SOON)

You will never have to miss a delivery! Delivery through a UPS Access Point will allow you to make a collection at your convenient time and at your pre-selected local UPS shop. If you select this option, you will be asked to choose your Access Point during checkout. When you package is delivered to you selected Access Point, you will receive an email or text to let you know that your package is ready for collection.

This option is only available within the mainland UK. You will be required to bring a prove of ID to collect your parcel. The following will be accepted: birth certificate, citizen card, foreign ID card, utility bills, passport and UK driving license. For more information on UPS Access Point, please refer to

If you require more specific assistance and enquiry on delivery, please email and we will endeavour to respond within 24-48 hours.