Delivery & Returns
Delivery & Returns
Our standard Delivery starts from £1.95 and increments based on total weight.
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Delivery Options |
Price
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Estimated Delivery time |
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Standard Post Delivery
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From £1.95 depending on weight.
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5-7 working days (includes estimated processing and shipping time) |
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Express / Special Delivery Next Day
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N/A |
Currently Unavailable. Please email info@foodsanctuary.co.uk if your order is urgent and you'd like more assistance. |
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Home Delivery
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Free delivery for orders £10 and above with special discount code. |
Limited areas covering Twickenham, St. Margarets, Strawberry Hill, Hampton, Whitton. Please text 07723064770 with postcode to confirm delivery coverage if not stated above. |
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Chilled & Frozen Food |
Order by Tuesday 12noon for delivery on Wednesday/Thursday - 1st and 3rd week monthly |
Limited areas covering Twickenham, St. Margarets, Strawberry Hill, Hampton, Whitton. Please text 07723064770 with postcode to confirm delivery coverage if not stated above.
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Additional Information
Combining Orders and Delivery:
Our delivery charges are dependent on total product and product packaging weight. Our minimum charge starts at £1.95. Our delivery is carried out by Royal Mail or where necessary, by our nominated courier company.
Customers may combine items from multiple orders into a single package. In line with our Terms and Conditions, 2.6. from receipt of your order and payment in full, we aim to despatch your order within two working days, stock permitting.
Note: Our delivery partners may take at least 3 working days or more to deliver the product for Standard Delivery.
All orders quoted above are for UK Mainland Deliveries only.
Working Days & Saturday Delivery
Deliveries are made Monday to Friday (except Bank Holidays). We do not deliver on Saturday, Sunday and Bank Holidays. All delivery charges are inclusive of packaging.
Delivery in London
Available up to 15 miles radius from Central London only. Our representative will contact you to arrange a suitable delivery time slot after receipt of a completed order. For further enquiries, please email info@foodsanctuary.co.uk or complete our Contact Us form. We will do our best to respond within 1-2 working days.
International Delivery
We are unable to offer International and Premium services (Express and Saturday) where the destination country is not mainland UK or UK offshore (not limited to the following postcode areas) at present: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
If you require more specific assistance on delivery, please email sales@foodsanctuary.co.uk and we will do our best to respond within 2 working days.